Current status
No products are currently sold through this website, so no returns or refunds arise.
This page is published in advance of trading rather than written at the point where it becomes commercially inconvenient.
The principles it will follow
We are stating these now so that the eventual policy can be measured against them.
- Anything damaged, incorrect or not as described will be replaced or refunded in full, including return shipping.
- Refunds will be made to the original payment method, and we will state a clear timeline.
- For reasons of consumer safety, opened food supplements cannot generally be returned once the seal is broken. The exceptions above still apply.
- The process for raising a return will not require a telephone call.
Questions about this policy can be sent to us using the details on our contact page. We respond to policy queries within five working days. A complaint follows a separate route, set out in the consumer grievance policy.